Contact information
At Zoqmi, we are passionate about making your meal prep easier and more stylish. Whether you have questions about the dimensions of our lunch boxes, need care instructions, or want to track your order within the US, our team in Denver is here to help.
Get In Touch
We strive to respond to all inquiries within 24 hours during business days.
1. Email Us For the fastest response regarding orders, returns, or product details: 📧 support@zoqmi.shop
2. Call Us If you prefer to speak with our support team: 📞 +1 775-524-1839 (Mon-Fri, 9:00 AM - 5:00 PM MST)
3. Mailing Address Returns should be sent to our Denver warehouse (please email us for approval first): 📍 630 S Dayton St Apt 16-205 Denver, CO 80247 USA
Customer Service Hours
Our operations are based in Denver, Colorado.
- Business Hours: Monday - Friday: 9:00 AM - 5:00 PM (Mountain Standard Time)
- Saturday - Sunday: Closed
Tip for our East Coast & West Coast customers: We are 2 hours behind New York (EST) and 1 hour ahead of Los Angeles (PST).
Frequently Asked Questions
Before you send a message, you might find your answer here:
- Shipping: We ship domestically across the United States. Standard delivery typically takes 7-13 business days depending on your location.
- Product Care: Are the lunch boxes microwave and dishwasher safe? Most of our products are designed for convenience, but please check the specific product description or the bottom of the container for care symbols.
- Leak-Proof: We specialize in secure food storage. If you receive an item that isn't sealing properly, please contact us immediately for a replacement.